Domestic abuse

If you are experiencing domestic abuse, there is help and support available to you. This is not something you should have to go through alone.

You could be experiencing physical, sexual abuse or emotional abuse, including isolation, psychological games or harassment. Either way, recognising that you are a victim of domestic abuse is the first step.

Victims of domestic abuse are encouraged to report the incident to their local police on 101 or in an emergency dial 999.

Get help and advice

Your Sanctuary is a Surrey domestic abuse charity with a 24-hour helpline: 01483 776822.

The Surrey Against Domestic Abuse website has more information on how to get help and support.

Male victims of domestic abuse can also call Men's Aid on 0333 5670556 or email help@mensaid.co.uk

Stepping Up 

Stepping Up is a service delivered by Kent, Surrey and Sussex Community Rehabilitation Company on behalf of the Surrey Against Domestic Abuse Partnership (Sada) for anyone in Surrey who wants to change the way they behave towards their partner. It consists of a series of tailor-made support sessions that will help individuals to understand more about why they behave the way they do and help them change.

If you live in Surrey, you can refer yourself by calling 07921 937889 or 01622 356477 or emailing SurreyDAinfo@ksscrc.scc.gsi.gov.uk.

Silent Calls

The Silent Solution system is a system for victims of domestic abuse who might be afraid of further danger and escalation of harm if they are overheard when calling 999 in an emergency.  When somebody calls 999, an operator will ask which emergency service is required. If the caller is unable to audibly signal to the operator, the call will be forwarded to an operating system.  If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency. Click here to find out more.

'In danger but can't speak? The Make Yourself Heard initiative by the IOPC is a way for victims to communicate with our Contact Centre Handlers if they aren't able to speak.

If you dial 999 but cannot speak, the Contact Centre handler will ask you questions you can respond to by tapping your phone or coughing. If prompted, the handler will ask you to press 55 which informs the police that this is a genuine emergency. The police will then be able to carry out urgent enquiries to respond. For more information click here: https://www.policeconduct.gov.uk/news/national-campaign-raise-awareness-silent-solution-system