Under the Equality Act 2010, licensed drivers of taxis and private hire vehicles are under a duty to carry passengers with guide, hearing and other assistance dogs without additional charge.
Drivers can apply for to the Council for a certificate exempting them from carrying assistance dogs on medical grounds. Runnymede will take any refusal to carry assistance dogs very seriously.
To highlight the issues those with assistance dogs face we have please read the Guide Dog Association web page which gives the full story.Guide Dog information
The Guide Dogs Association has produced a video to help drivers understand the needs of people with assistance dogs, please make yourself aware of these very useful tips.