How to end your tenancy
If you are planning to move out of your home you must give us at least four weeks written notice, even if you are moving into residential care.
Ending a tenancy with us may affect your chances of being re-homed in the future and may also mean that you are not able to re-join the housing register. It is a good idea to get independent legal advice before you do.
You should complete aand send it to us as soon as possible. Please tell us the date you are moving out and your new address.
- If your tenancy started on or before 3 April 2016, your tenancy must end on a Sunday. Your notice will take effect from the Monday after we receive your form.
- If your tenancy started on or after 4 April 2016, your tenancy can end on any day of the week. Your notice will take effect from the day that we receive your form.
You are responsible for paying rent until the end of your notice. If you move out without telling us we will continue to charge you rent.
We will arrange a pre-termination visit to your home. This will include:
- an inspection of the condition of the property
- giving you advice on how to avoid any rechargeable repairs
- a discussion of any rent which may be due up to the end of the tenancy
- identifying any improvement works you may have carried out so that we can consider if any compensation may be due to you.
During your notice period we may carry out viewing of the property with potential new tenants. We will always arrange this with you in advance.
Moving to another property
- If you are moving from one council property to another, the procedure for ending your tenancy is slightly different. You will need to complete an Internal Transfers form. This is an agreement between you and us on the date that you will leave your old property by.
- If you are moving to a Housing Association property, you should complete a and send it to us as soon as possible. On this form, please tell us the date you will be moving out.
In both cases you must leave the property by 12pm (midday) on the agreed date, otherwise we may change the locks and then re-charge you.
We would normally expect your old tenancy to be terminated within one week of your new tenancy starting. You will continue to be charged rent on your old property, in addition to your new property, until the termination date.
Ending the tenancy of someone who has died
If the tenant has died and you are dealing with their affairs, we will end the tenancy four weeks after you provide us with the death certificate. Tenancies do not automatically end when a tenant dies, so we still need written confirmation.
You should complete aand send it to us as soon as possible. Please tell us the date you will return the keys of the property. The notice period will start from the Monday after we receive your notification.
Rent will continue to be charged to the late tenant's estate until the tenancy is ended appropriately. Any housing benefit or universal credit entitlement will automatically stop from the date of death, so full rent will be due during the notice period. If any refund is due for rent paid in advance, this will be paid to the late tenant's estate.
If you would like any advice or are having difficulty clearing the property, we can offer a pre-termination visit to discuss this and agree a way forward. For further information, you can download our.