Housing & Neighbourhood Services

If you have any queries about your tenancy or community, our Housing & Neighbourhood Services Team are here to help

The purpose of the Housing & Neighbourhood Services Team is to:

  • Manage our current tenancies;
  • Manage our properties;
  • Manage our estates (including caretaking);
  • Ensure sustainable neighbourhoods;
  • Provide support to our tenants;
  • And, where necessary, undertake enforcement activities.

From 1st July 2019, Housing & Neighbourhood Services has made some changes to personnel, which may mean that your home & tenancy might be supported by a different housing officer.

The officers working in these posts have had their job titles changed, and are now known as Area Housing Managers. Please see the table below for a guide to who covers your area:

AreaArea CoveredOfficer
1Egham, Englefield Green & Virginia WaterColleen Straver
2Chertsey & EghamPaul Parsons
3Addlestone & ChertseyVacancy
4Addlestone, New Haw & OttershawNicola Polhill

While we are recruiting for a full time officer to cover the vacancy in Area 3, Colleen, Paul and Nicola will cover that area together.

In the near future, we will also be recruiting two Senior Area Housing Managers to assist them.

If you have some experience of working in Housing (and/or Tenancy Management) and are interested in applying for one of these posts, adverts will be going on our jobs site: Runnymede Borough Council Jobs by mid-July.

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