If you have any queries about your tenancy or community, our Housing & Neighbourhood Services Team are here to help
The purpose of the Housing & Neighbourhood Services Team is to:
- Manage our current tenancies;
- Manage our properties;
- Manage our estates (including caretaking);
- Ensure sustainable neighbourhoods;
- Provide support to our tenants;
- And, where necessary, undertake enforcement activities.
From 1st July 2019, Housing & Neighbourhood Services has made some changes to personnel, which may mean that your home & tenancy might be supported by a different housing officer.
The officers working in these posts have had their job titles changed, and are now known as Area Housing Managers. Please see the table below for a guide to who covers your area:
|1||Egham, Englefield Green & Virginia Water||Colleen Straver|
|2||Chertsey & Egham||Paul Parsons|
|3||Addlestone & Chertsey||Vacancy|
|4||Addlestone, New Haw & Ottershaw||Nicola Polhill|
While we are recruiting for a full time officer to cover the vacancy in Area 3, Colleen, Paul and Nicola will cover that area together.