How do I find my reference?

This is normally included on any correspondence from the Council, you will have a different reference depending on what you are paying for:

Housing or garage rent, the account number can be found on your rent payment card, statements & arrears letters. It starts with a 1 and seven digits long.

Sundry Invoice, the invoice number is found on the top right-hand corner of the invoice. It starts with a 4 and is seven digits long.

Housing Benefit overpayment, this can be found in the middle of the invoice just above the amount owed. It starts with a 5 and is seven digits long.

Business Rates, this can be found in the top right-hand corner of the bill. It starts with a 7 and is eight digits long.

Council Tax, this can be found in the top right-hand corner of the bill. It starts with a 8 and is eight digits long.

Garden Waste, this can be found on the top of the garden waste renewal letter. It starts with GW followed by 4 or 5 numbers.

Penalty Charge Notices, these are written on the charge notice and depending on where you parked will begin with an RN or RY followed by 8 numbers.