Technical issues

Runnymede Borough Council logo

We are experiencing intermittent issues with some payment functions in the Pay For It section of our website.

The system supplier has been made aware of the issues and is treating them as a priority.

Please continue to try and pay online in the first instance. If you are able to make your payment at a quieter time of day when there is less traffic to the web page, it would be appreciated. Quieter times are usually after 4pm on weekdays.

If you have any concerns regarding your payment, please call us on 01932 838383. Our customer services team is available 08:30am to 17:00pm Monday to Thursday and 08:30am to 16.30pm on Fridays. Our lines are currently busy, please be patient.

We apologise for any inconvenience this has caused.