How to respond
Full details will be provided on the communication sent to you so please follow this carefully. The easiest way to respond is via the web: www.householdresponse.com/runnymede
You must have your two security codes to register your response.
If there are NO changes to the information on your canvass communication, you can respond via:
- Freephone: 0800 197 9871
- Or text NOCHANGE to 80212 with your 2 security codes separated by a space
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The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.