Contact the Valuation Office Agency (VOA)

The Valuation Office Agency (VOA) is responsible for calculating the rateable value of your property and you will therefore need to contact the VOA for all queries about your rateable value such as:

  • If you think your rateable value is too high
  • If your property details need changing (such as floor area sizes and parking)

Contact Valuation Office Agency (VOA)

We use the rateable value to calculate your business rates bill and are responsible for the billing and collection of business rates including any relief from payment.

Get in touch about Business Rates

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.