Support and help

Directory of support

Surrey County Council has launched a campaign to help residents with the cost of living.

All financial and welfare support available to residents across the county is outlined in a new Directory of Support that is being delivered to every household, as well as an Online Support Hub and Community Helpline. It is important that residents and businesses can access all the support they are eligible for. Things like the Surrey Crisis Fund, energy grants, Surrey's Warm Hub initiative, holiday clubs and library offers are all outlined, alongside useful tips and information to help reduce costs and stay safe and well.

Communities are being encouraged to look out for each other, particularly those people who may be more vulnerable than others.

You can access the Online Support Hub now and the Community Helpline can be reached on 0300 200 1008, from 9am to 5pm, Monday to Friday (excluding bank holidays)

Help for households

Get government cost of living support

• Help for households
• Household Support Fund - extended

Save 1/3rd on rail journeys

You can get up to a third off train fares with a railcard in Great Britain, saving up to £142 a year on average.

• Save one third on rail journeys with a railcard

Bus passes

In England you can get a bus pass for free travel when you reach the State Pension age.

• Apply for an older person’s bus pass

Pensions

The Pension Credit toolkit provides a guide for older individuals to learn about the eligibility criteria and potential benefits of Pension Credit.

• Pension Credit toolkit
• Pension Credit
• What you need to know

Check on GOV.UK if you could be eligible for Pension Credit to secure the Winter Fuel Payment, worth up to £300 per household.

• Pension Credit awareness

Universal Credit

You need to move to Universal Credit if you get a Migration Notice letter and you’re State Pension age, as tax credits are ending soon.

• Universal Credit - migration