Help from external organisations
There are many organisations that can offer help and advice on debt problems and benefits:
Money Helper (Opens in new tab): offers free, impartial guidance that’s backed by government.
Citizens Advice Bureau (Opens in new tab): offers advice on debt problems and a wide range of other topics.
National Debt Line (Opens in new tab): can discuss debt problems with you over the phone and explain the options available.
Age UK (Opens in new tab): information on income and benefits for older people.
Step Change (Opens in new tab): free, confidential advice over the phone on everything from budgeting ideas to practical debt management plans.
Advice UK (Opens in new tab): UK's largest support network of free, independent advice centres.
BOOM Credit Union (Opens in new tab): a credit union offering low cost, ethical financial services, including a range of flexible loans from as little as £250, with no early repayment penalties.
You can also get information and advice on benefits from the government website
Get in touch about Council Tax
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.