Understanding your Council Tax bill

In March every year we issue annual Council Tax bills. Your bill details:

  • who is living in the property
  • the charge for the year 
  • any discounts, reductions or exemptions you will receive
  • your instalment dates and amounts 
  • any outstanding payments you may owe us for previous years

Watch our understanding your Council Tax bill video:

Method of payment

If this shows that your Council Tax is paid by Direct Debit, you do not need to take any further action. Your Council Tax will be requested from your bank account each month on the date shown.
 
You can set up a Direct Debit on our online service

Get in touch about Council Tax

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.