The tenancy agreement contains information about your rights and responsibilities. It is a legal contract so it is essential that you familiarise yourself with it before you attend the sign up, so you know the terms and conditions that you are going to agree to. If you breach the conditions set out in the tenancy agreement we can take legal action to enforce the agreement or to end the tenancy.
The tenancy handbook provides further useful information on the topics covered in the tenancy agreement.
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The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.