When you chose to pay your subscription to Runnymede Borough Council by Direct Debit, you agree to authorise Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit guarantee.
You understand that this instruction may remain with the Council and if so, details will be passed electronically to your bank/building society:
The guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit the Council will notify you 10 working days in advance of your account being debited or as otherwise agreed.
If you request the Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
If an error is made in the payment of your Direct Debit, by the Council or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when the Council asks you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required.
In accordance with the Direct Debit Guarantee we will notify you each March with your renewal notice of the amount to be deducted from your bank account.
Subscriptions will be collected on 31 March each year.
If we are unable to process your payment, we will let you know and cancel your direct debit and subscription. After this point you can always sign up for a new subscription via debit or credit card.
