Independent Retirement Living Managers
Our IRL Managers are here to help you remain independent in your home.
They will
- Offer to help you settle in
- Keep in regular contact with you
- Agree a support plan with you, and review it on a regular basis or in a change of circumstance
- Support you with welfare benefit application
- Contact relatives, friends, or other services if needed
- Assist you in arranging repair requests, adaptations, doctor appointments, district nurse, home carer
- Provide you with information about local services and encourage you to keep in contact with the wider community
- Encourage you to get involved and have your say on service improvements
- And will always respect your privacy, maintain confidentiality, be professional and polite.
It is important that the schemes are not confused with that of a care home. The IRL Managers will not
- Cook, shop, clean or do laundry
- Run errands or collect prescriptions
- Give out medication or help with personal care such as bathing and dressing
However if this assistance is needed they will help contact organisations who may be able to support with these activities.
We always look for ways to improve our website. Share your feedback on how we can improve the information or structure of this web page.
To get in touch about a service we provide, use our contact us form
Did you find this page useful?
Get in touch about housing allocations
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.