How can we help?
Popular FAQs
A 'sharps box' is for used and un-used syringes and needles and should be provided by your doctor or nurse. Once your box is full you can book a collection
If you are unable to put your bins out on collection day you can request help to put your bins out.
Get in touch
Customer Services
If you are unable to use our online services you can call Customer Services on 01932 838383Emergency number
You can call the same number for urgent assistance during out of hours 01932 838383Our Address
Our main office is our Civic Centre in Addlestone.Runnymede Borough Council
Civic Centre
Station Road
Addlestone
KT15 2AH
Opening Hours
Monday: 8.30am - 5.00pm
Tuesday: 8.30am - 5.00pm
Wednesday: 8.30am - 5.00pm
Thursday: 8.30am - 5.00pm
Friday: 8.30am - 4.30pm
Saturday: Closed
Sunday: Closed
Bank holidays: Closed