Providing accurate evidence and proof of rent
If your tenant claims Housing Benefit, we will need proof of the rent they pay you. This is usually a tenancy agreement but could also be a rent book or a letter from you.
The proof must include
- the full address of the property they are renting
- your full name and address (if you are the landlord)
- the full name and address of any agent
- the full names of all the tenants who live in the property
- the start date of the tenancy
- the amount of rent you charge them
- the length of the tenancy
- how often they pay rent, for example every week, four weeks or per calendar month
- what is included in the rent, for example, meals, Council Tax, gas, electricity, water charges and the amount charged for each of these services
- the date they signed the tenancy
- your signature
- the tenant's signature.
It is also useful to give us details of any rent the tenant owes you.
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The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our benefits team who will be happy to help.