Non payment
If you do not pay a PCN within 28 days, you will get a 'charge certificate' and will have 14 days to pay the original fine, plus 50% more.
If you still do not pay, we will send you a 'court order' and the charge will be registered as a debt at the County Court. If the charge is still not paid we will instruct enforcement agents (bailiffs) to collect the outstanding debt. The enforcement agents will add their own fees on to the amount owed.
If you feel that you have been incorrectly issued a penalty charge notice, you can view the evidence or make a challenge against it.
To find out how to challenge a parking fine and about the PCN process, visit our challenge a parking fine page.
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Get in touch about parking
The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.
