Eligibility for Storm Henk flood recovery framework grants

If you are a Business whose property has been flooded internally by the recent adverse weather caused by Storm Henk between 2 to 12 January 2024, you may qualify for a 100% discount for 3 months.

Qualifying criteria

The business premises has been flooded in whole or in part internally as a result of Storm Henke. For example: internal areas which are critical to the day-to-day operations (i.e. not storage sheds or warehouses) have been damaged, necessitating drying out and/or repairs to the fabric of the building, occurring as a result of flooding.

• You are unable to trade for a period of time due to flood damage to your business premises
• You can only make one claim per property affected
• Empty business premises do not qualify for this discount

Applying the discount

If a discount is awarded it will be applied to your Business Rates account. It will not be refunded but will be credited against your 2023/24 bill. If you have already paid in full for 2023/24 the credit will be off set against your 2024/25 bill.

What happens after 3 months?

No further discount will be awarded after the 3-month discount has ended. If after the discount has ended, you are still unable to trade as a result of the flooding email business.rates@runnymede.gov.uk If you are insured, you should check with your insurer to see if your Business Rates is covered beyond the 3-month discount period.

How to apply for the discount

If you feel that you meet the above criteria and wish to make a claim for Business Rates Flood Relief discount complete the online application form - applications are now closed

If you qualify for the discount you will be sent an amended bill as soon as possible.