Tell us you are moving

Moving out of Runnymede

If you are moving out of the borough, you will need to let us know. This should be around a month before you leave the property.

What we will need from you:

  • your Council Tax account number which is on your bill
  • your contact details
  • the date your tenancy ends / sale completed on the property
  • the date you are moving out of the property
  • name and address of the landlord or agent (if renting) / new owners if possible (if selling)
  • your forwarding address for the closing bill (if paper billing) and to close the account

Once you have notified us, your closing bill will be sent to you and will detail what is left outstanding on the account.

If you had a Direct Debit set up, you can cancel this through your bank or building society as soon as you have notified us.

Make sure to also inform the new local authority where you are moving to so that they can register you to pay Council Tax at your new address.

I am moving out of Runnymede

Important

To continue improving how you can interact with us the 'I am moving out of Runnymede' form is now part of our online service. This makes it easier and faster for us to process the change.

Don't worry, you can still let us know that you have moved out of Runnymede but we wanted to let you know about this change just in case you encountered any issues.

If you have any issues when completing the form, please contact us and we'll be happy to assist you.

Get in touch about Council Tax

The quickest way to contact us is by using our online forms which are available 24 hours a day, 7 days a week. If you need to speak to us give us a call during office hours and talk to our Customer Services team who will be happy to help.

Council Tax - moving out of Runnymede

If you are moving out of the borough, you will need to let us know. This should be around a month before you leave the property.

I am moving out of Runnymede