Disclosure of convictions

If you fail or refuse to comply with the requirement it shall result in consideration of refusal of an application or suspension of a Hackney Carriage or Private Hire driver's licence.

It is your responsibility to make sure that the subscription is maintained. Failure to maintain the subscription will cause the certificate to expire and the full DBS process will have to be undertaken. This is a completely avoidable expense (currently£66) and inconvenience for you.

Please make sure that we see your DBS certificate as soon as you receive it.

We must see the original DBS certificate to satisfy ourselves you meet our policy on convictions. Once seen we simply check online every 6 months, this online check will not show us the certificate it will simply say no additional information has been added or there is additional information. If it is the latter, we will need to speak to you as you should have made us aware of any convictions and you will need to carry out a new DBS check so that we can see what they were.

Managing your subscription

Once you have subscribed to the Update Service you can

• View the reference details of any applications and/or DBS Certificates linked to your subscription.
• View the Update status of any DBS Certificate linked to your subscription.
• Amend your contact details and debit/credit card details if your card has changed.
• View the details of any organisations that have made a Status Check of your DBS Certificates.
• View the status and expiration date of your subscription or cancel your subscription.

Common errors

Experience has shown us that many drivers tell us they have subscribed to the update service, however when we check they have not done so. This is either because: -

1. They believe that by completing the mandate form which gives the Council your written permission to check your DBS record online they are registering for the update service that is also the update service application.

or

2. They fail to keep their subscription up to date.

If you have chosen automatic renewal, the fee will be taken out of your account when it is due for the next year.

If you have not signed up for automatic renewal you will get an email from the DBS 4 weeks before your subscription ends reminding you the fee is due for the next year and showing you how to pay, this email is repeated 2 weeks before your subscription ends. (You can make payment 30 days prior to your subscription expiring until the day before it expires).

Operators

It is a condition of licensing that all operators have a basic DBS check on application and an annual basic DBS check which is due each year on the anniversary of the grant of their licence.

The Operator shall within 48 hours disclose to the Council in writing details of any conviction imposed on them (or if the operator is a company or partnership, on any other directors or partners) during the period of the licence’.