Household Support Fund

Trusted partners

We are working with trusted partner organisations, Citizens Advice, Adult Social Care Team, Social Prescribing team and Runnymede Borough Council Housing and Revenues Teams.

It is envisaged, the trusted partner organisations will be best placed to nominate households for grants in respect of Wider Essentials, Housing Costs and Essentials linked to energy and water, such as boiler service/repair, purchase of equipment including fridges, freezers, ovens, etc. 

The level of discretionary relief awarded will be capped at £2,000.00 per household to ensure as many people as possible are supported. You can apply for more than one form of support subject to the stated limits.

Type of support version 2 Comments
Food (support with food shopping) £80.00 per household with children or 
£50.00 per household without children
Utility bills (energy bills for any form of fuel that is used for the purpose of domestic heating, cooking or lighting, including oil or portable gas cylinders. It can also be used to support with water bills including for drinking, washing, cooking, and sanitary purposes and sewerage) where non-payment would cause enforcement action

£500.00 one off maximum per household for electricity, gas or water

Repair or replacement of essential white goods (essentials linked to energy and water such as boiler service/repair, purchase of equipment including fridges, freezers, ovens)

£500.00 maximum per household

Travel expenses (essential transport-related costs such as repairing a car or MOT, buying a bicycle or rail ticket)

£350.00 maximum per household

Wider essentials (support with other bills including broadband or phone bills, clothing and school uniform)

Kitchen Pack - for those moving on from Temporary accommodation - Small and large appliances, including white goods, toasters, microwaves and heaters.  

Bedroom Pack - a bedroom furniture supplier that supply furniture that is specifically designed to be robust for housing associations and HMOs.   

Winter Warmth Pack - draught excluders, insulation and warm clothing

£350.00 maximum per household

Wider essentials (one-off payments to prevent a crisis)

£1000.00 maximum per household

Rent arrears (In exceptional cases of genuine emergency where existing housing support schemes do not meet this exceptional need)

£2,000.00 maximum per household.
Payment will be made direct to the rent account